Standards

  • Prohibido fumar dentro de las alojamientos. En el caso de fumar en la terraza el cliente tiene que hacer uso de los ceniceros los cuales se encontrarán en las respectivas alojamientos. En época de verano hay que tener especial cuidado con el apagado de los cigarrillos para evitar fuegos y queda prohibido fumar en cualquier parte de la finca.
  • No fires, barbecues, bonfires, etc. are allowed.
  • It is forbidden to disturb the order or cause discomfort to other customers who are inside the complex. Respecting their sleeping and resting hours.
  • Prohibido pasar por las zonas traseras de alojamientos ajenas, para respetar su intimidad.
  • It is forbidden to throw garbage on the ground in order to value and respect the environment that surrounds us.
  • It is forbidden to change the temperature of the refrigerators and to take out products from them without being consumed. If any food or beverage is damaged for this reason, the amount will be charged to the room bill.
  • Please close the gates of the fences that divide the Dehesa when using the different areas.
  • Persons other than those registered may not enter the complex.
  • All guests must leave their room keys at the front desk when leaving the complex.
  • It is forbidden to use the buggies without prior consent and in the absence of the Dehesa Experiences staff.
  • Parking outside the parking lot is prohibited.
  • It is forbidden to use the equipment installed in the common areas and in your accommodation for purposes other than its service.
  • It is forbidden to take any furniture or element out of the lodgings.
  • Please be punctual in the schedules of experiences and activities.
  • En caso de viento se deben cerrar las toldos.
  • En caso de lluvia se ruega se recojan los cojines de la terraza.
  • En los alojamientos PetFriendly no está permitido que las mascotas se bañen en las piscinas.
  • En la zona de alojamientos las mascotas deben de ir atadas.

Check in and check out times

  • Check in: From 4:00 p.m. onwards
  • Check out: Until 11:00

Meal times

  • Breakfast: 8:00 a.m. to 10:30 a.m. Breakfast time must be announced the day before.
  • Meals: 13:00 a 15:00. Ordering lunch before 12:00 by whatsapp
  • Dinner: 20:00 a 22:00. Dinner order before 19:30 by whatsapp

24-hour telephone service and communication during your stay.

Wi-Fi

  • Password: Ladehesa21

First Aid Kit

  • A first aid kit is available at the reception desk in case you need it.